Our Patient’s Rights

• The patient has the right to be truthfully informed, in understandable terms in relation to his own health, in order to be able to make a truly autonomous decision. If the patient cannot make a decision, for any reason, the necessary mechanisms will be decided for each circumstance that best protect the rights of each patient.
• The patient has the right to maintain their privacy and to guarantee the confidentiality of their health data.
• Patients have the right to free choice of doctor as well as a second opinion and give his consent to the performance of any procedure that his state of health requires.
• The patient has the right to know if the procedure, diagnosis or therapeutic that is dispensed will be used in a teaching project or in a clinical research, in order to give their consent.
• The patient, by his own decision, may require that the information be provided to his relatives or others and that they are the ones who grant consent by substitution.
• The right to information about one’s own health includes access to information written in the medical record, results of complementary tests, discharge reports, medical certificates, and any other clinical document that contains own health data.
• The patient has the right to be informed of the risks to his health in understandable and certain terms, in order to take the necessary measures and collaborate with the health authorities in the control of said risks.
• The patient has the right to have health benefits dispensed within previously defined and known deadlines.
• The patient has the right to non-discrimination on any grounds of sex, sexual orientation, ethnicity, age, religion or social or economic conditionality.