OUR QUALITY POLICY

We measure our performance, set high goals and track our progress toward it to maintain an atmosphere of excellence. We compare ourselves to national and international benchmarks in key quality and safety areas.

Vision

Our vision is to make our community the healthiest urban population in the area. The internal and external benchmark sets the nature of our growth to a successful future and drives our culture, activities and strategy.

Mission

We are devoted to bring healthcare of international standards within the reach of every individual. We are committed to the achievement and maintenance of excellence in patient-care, quality, education, research and professional growth of staff for the benefit of our community and humanity in general.

Values

Five keystone values drive Dr. Peter Odili Cancer Cardiovascular Diagnostics and Treatment Centre to deliver exceptional care guiding our beliefs, behaviors, and decision-making along the way:

1. Respect:

We believe in respect for the dignity of the human person and strive to provide the best treatment to all the people with whom we interact.

2. Patient-centered care:

We eagerly seek to meet the needs of our patients through the willingness to listen and the flexibility to act on their behalf.

3. Professional quality and education:

We know that it is our duty to provide excellent services to both internal and external customers, based on a solid professional training, the continuous training of all those who collaborate in the group and the search for permanent development as people and as professionals.

4. Safety and Excellence in resources utilization:

We put the ultimate care and meticulousness in the attention to medical and nursing procedures, using the best technological and human resources available for the best diagnosis and the best medical quality to ensure the safety of all our customers.

5. Management of information and technology:

We seek a maximum usage of information and technology to reduce spending, minimize risks, improve employees’ productivity and streamline communication with the aim of enhancing our internal and external customer experience.

Strategic Goals

  • Provide excellence in healthcare through patient-centered care
  • Enhance total employee involvement in facility growth
  • Enhance financial and operational improvement
  • Work on benchmarking and measuring practices and services against the performance of recognized leaders